FAQ

For orders > HKD 1,500 per location.
For orders below HKD 1,500, the Seller charges a HKD 150 delivery fee for all locations. Delivery fees may change at The Seller’s discretion.

Delivery will be made on the next business day or your preferred date. You must submitted the order to us before 16:00 on the previous working day. We cannot guarantee next business day delivery for orders received after 16:00

Delivery will be on any day that we further confirm with you, normally will be within 5 business days.

Extra delivery charges may apply for remote ares. Those include the outlying islands, Discovery Bay, the airportand the border areas. For these locations, we might contact you for an exact delivery quote.

Delivery service is available on Monday to Saturday from 12:00 to 20:00. No delivery service is offered on Sundays, Statutory Holidays or during Typhoon Signal 8 or higher, Red-Rainstorm or higher.

If a scheduled delivery cannot be completed due to your absence, a delivery fee of HKD 150 will be charged.